Updated: May 8, 2019
SEO copywriting services should know the difference between curiosity gap and clickbait
Clickbait headlines are annoying. On the one hand, they're almost always clearly nonsense. On the other...
Gosh darn it. Somehow, you always end up wanting to find out all “18 reasons why your life will never be as good as it used to be”. But why does clickbait work?
Let's start from the top.
What is clickbait?
Clickbait refers to a snippet of text, headline and most often a title image combination which compels the reader to click and read that content. Specifically it means those which do so by taking advantage of something called the 'curiosity gap' (we'll get to that).
You know the type of headlines we're talking about here:
“These celebrities have all gotten fat and disgusting! Number six will horrify you...”
“This whale and this gymnast got into a truck. You'll never guess what happened next...”
“57 varieties of coloured beans you won't believe actually existed!”
Viewed all at once, these kinds of headlines seem ridiculous. But this model for writing intriguing titles is used in a whole lot of places these days.
Despite the general cloud it's usually viewed under, this is the case for one rather depressing reason:
Why does clickbait work?
Clickbait is designed to exploit the aforementioned process in the workings of the human brain called the curiosity gap.
If the headline is worded in just such a way – even if the supposition or implications are outright nonsense – you feel uncomfortable not knowing the answer.
And in the same way that ancient explorers ventured off into the unknown parts of the map labelled 'Here Be Dragons', your brain wants you to bravely venture forth into the kinda obviously known by hitting up that clickbait headline and bridging the curiosity gap.
Weirdly, according to Stanford Neuroscientist Robert Sapolsky, the reward you get for doing this – a little dopamine hit in your brain – actually comes from the anticipation of there being something interesting in the article rather than reading the interesting fact itself.
Have you ever clicked on one of those “number six will shock you...” headlines and navigated through the horrendous content only to find that number six did not, in fact, do anything of the kind?
That's why you might not have been entirely upset by the process of finding out. It's all in the wind-up. Not the quality of the info hit.
It's also the reason why you'll probably do exactly the same thing next time.
Why is clickbait everywhere all of a sudden?
Well, clickbait headlines might be everywhere. Perhaps not so obviously as they were in the 2013-15 period - but still pretty much quietly omnipresent. Buzzfeed and Upworthy are probably the biggest sources, yet you see headlines which use similar sorts of tricks everywhere.
Their arrival, however, has certainly not been sudden:
You can even look into the rise of Yellow Journalism in the late 1800s (if you do and you then find yourself having a long, hard think about how weird it is that either Pulitzer or Hearst have prizes for journalistic excellence named after them, that is entirely natural) and see how that sort of sensationalism has led almost inexorably to where we are now.
But if you get a little bit more modern (we're talking anywhere in the past fifty years), you will start to swear blind that someone inserted the text into some of those advertising images last week. The language used is almost identical.
Clickbait has been around well before you could actually physically click on anything.
Is clickbait bad?
Clickbait headlines are designed to exploit an emotional reflex in most human brains. The goal, of course, is to maximise the amount of interaction certain pieces of content get. But wait a second.
As a marketer, business owner or freelance copywriter charged with creating intriguing headlines, isn't that worryingly close to what we're trying to do anyway?
Arguably, the defining difference between clickbait and a title which merely sensibly offers to bridge the curiosity gap is how much and how quickly the promise of the title is actually fulfilled by the words of the content:
If the title promises “This one weird trick will make you irresistible to your preferred type of sexual partner...”, for example. If the reader doesn't get a very clear answer as to what that “weird trick” is by the end of the article, then that is most assuredly clickbait.
If they get told in the first sentence that the answer is clearly that they should “grow a beard” and the author is advertising some kind of beard-based product... well, that's more in the line of a factually questionable article.
It was probably designed to provoke humour. They probably won't remember it as clickbait.
So what can we learn from clickbait? What makes a good headline?
As freelance content writers and general creative types, there are a few ideas we can borrow from the theories behind clickbait to create actually decent headlines which won't insult our readers:
Aim for emotion – awe, humour, joy and amusement are best. But anger, surprise and empathy have been found to work a lot of the time too. Use power words like “terrible, amazing, lucky, fortune” if you can.
Make it personal - always, without fail, say 'you' rather than 'we' or 'I' if you possibly can.
Go for intrigue but respect intelligence – you might click on that clickbait, but you won't respect anyone who has used the tactic on you. Feel free to use words like “secret” or “new” but make sure that is what you're providing.
Ask a question - people's curiosity is always easiest to provoke when you ask a question in your heading.
Answer the question – make sure that you answer that question - and that you do so properly. The quality of your content is king, as always.
Finally, don't rush it. Your headline is important. Take the time to get it right.
Do you need some definitely-not clickbait headlines for your website or your blog?
Contact me with any questions - or leave a comment below.